16 Feb Seat reservation for trains
Seat reservation like on the airplane: this functionality was desired by the Matterhorn-Gotthardbahn for the famous “Glacier Express”, which connects Zermatt and St. Moritz. Thereby, guests can reserve their favourite seat stress-free in advance to get the best possible view and enjoy the beautiful scenery from Valais to Grisons.
The technical challenge was, beside the complete relaunch of the website und the build-up of the sales solution, that there was no comparable system for trains in Switzerland. The adjustments of this project led to a direct increase in turnover.
There are already additional steps for the development of the solution planned. Customers will not only be able to book train tickets of the Glaciar Express, but also suitable amenities like hotels or ski passes alongside the railway track. More at shop.glacierexpress.ch